Vroom Vroom, You're Booked!

Now let's get your car road-ready.

Frequently Asked Questions

Is There Somewhere I Can Wait Whilst My Car Is Being Repaired?

Certainly! You're welcome to wait while we work on your vehicle.

Our waiting area is equipped with complimentary WiFi, so you can stay connected.

Feel free to help yourself to tea or coffee and make yourself comfortable while you wait!

Can I Cancel Or Rearrange A Booking?

Certainly! If you need to cancel or rearrange a booking, please call us as soon as possible.

We understand that circumstances can change, and we're here to help accommodate your needs.

Simply get in touch with our customer service team to discuss, change, or cancel your appointment.

How Do I Book A Courtesy Car?

To book a courtesy car, simply give our team a call.

Please remember to bring your driving license for insurance purposes. Please note that courtesy cars are subject to availability.

I’ve Already Booked, But My Vehicle Is SORN, What Should I Do?

If your vehicle is currently declared as SORN (Statutory Off Road Notification), you’ll need to tax the vehicle and remove the SORN status before we can carry out your service or repair.

Once the SORN is lifted, your booking will remain valid, just ensure it’s done before your appointment date.

If you need to reschedule, feel free to get in touch with us.

What Happens If My Vehicle Is Deemed Unroadworthy?

If your vehicle is deemed not roadworthy, don't worry, we've got you covered.

We can arrange for your vehicle to be safely delivered to one of our centres.

Simply give us a call referencing our Customer Collection & Delivery service. Alternatively, you can arrange for a breakdown service to transport your vehicle.

  • Orange icon of a shield with a check mark inside.

    Peace of mind

    12 Months Warranty*

  • Orange icon depicting a car with an upward trending arrow above it.

    Maintain Car Value

    Protect your vehicle resale price

  • Orange icon depicting a stack of coins with a British pound symbol.

    Fixed Prices

    No hidden costs

  • Orange icon depicting a person wearing a cap and holding a wrench.

    Skilled & Qualified Technicians

    Leave it to the experts

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    Finance

    Pay Monthly Plan*

  • Orange icon depicting a person standing next to a car, holding a clipboard.

    Big Savings

    Compared to leading retailers

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    Pick up & Drop off

    From workplace or home

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    Courtesy Car

    Keeping you on the road*